Pandora CloudCover

Troubleshoot CloudBox Music Playback: Device Status, LED Indicators, & Streaming Tips for Mobile & Web Users

Troubleshooting Guide: Why Your Selected Music Isn't Playing

Can't Log In? Helpful Advice for Resolving Login Problems

Troubleshooting Login Difficulties

Discover which devices meet Pandora CloudCover's system requirements in our Supported Devices article

Supported Devices - System Requirements

Dustin

Sam Houston

Patricia Rains

Easy steps for setting up and troubleshooting on all of your devices.

Installation & Configuration

Configure your Firewall and proxy settings to allow Pandora CloudCover to stream over your network.

Firewall, Proxy and Content Filter Configurations

Discover how our diagnostics tool simplifies network assessment, pinpointing URL accessibility and enhancing performance

CloudBox Diagnostics Tool: Solve Network Challenges with Precision

Learn How to Test Network Configuration for Your CloudBox with our Simple Guide

Network Configuration Tests

Comprehensive Setup and Troubleshooting Guide for Technicians - Unlock Solutions and Tips!

CloudBox Guide for Technicians

This article describes how to troubleshoot using Open PC command or Mac terminal prompt

Network Testing - How to Open PC Command or Mac Terminal Prompt

Discover how to customize user permissions in Pandora CloudCover for precise control. Reach out to our support team for assistance

Custom User Permissions

Step-by-Step Guide to Verify NTP Access for Your CloudBox

Verifying NTP Access for Your CloudBox: A Step-by-Step Guide

Quick-start troubleshooting guide for any sudden outage, or loss of internet connectivity to your CloudBox, (hearing elevator type music).

First Steps to Troubleshooting Your CloudBox

When attempting to stream your music, you may see a message that states "The device should play soon." but the music does not actually play.

The Message: "The device should play soon."

Helpful articles on network configuration and troubleshooting streaming issues

 Network Configuration & Troubleshooting

If you are having any issues with your CloudBox, go through these troubleshooting steps to help address them.

Troubleshooting Your CloudBox: A Comprehensive Guide

Diagnosing CloudBox issues using the Cloud logo LED on top of the CloudBox

Troubleshooting the CloudBox: LED Status Lights

This article provides troubleshooting steps for resolving issues related to changing your Pandora CloudCover station

Troubleshooting: Cannot Change Station

This article outlines the process of resetting or rebooting your CloudBox as an effective troubleshooting method

How to: Power Cycle your CloudBox

Example diagram to show the CloudBox setup with an amp, router, and power.

CloudBox Setup Diagram

A manual to get your CloudBox from Pandora CloudCover streaming music for your business in just a few easy steps.

CloudBox: Setup Guide

Discover various methods for effortlessly connecting your CloudBox to your WiFi network

Cloudbox - WiFi Setup - iOS, Android, Amazon Fire, Manual Setup (Requires HDMI Monitor & Mouse)

This article describes how to set up your Pandora CloudCover CloudBox up with Wifi.

CloudBox: Setting up Wifi

You can easily set up your CloudBox with a static IP address in a few easy steps.

CloudBox: Setting Up a Static IP Address

This article describes what prefetch mode is and how to set it up on your CloudBox

CloudBox: Prefetch Mode

This article describes the difference in Audio Connectors when using Pandora CloudCover CloudBox.

CloudBox: Audio Connectors

This article describes how to connect your Pandora CloudCover CloudBox to your Bluetooth Amp or Speaker to begin streaming.

CloudBox: Bluetooth Setup Guide

This article describes how to connect your CloudBox to your Bluetooth Amp or Speaker to begin streaming.

CloudBox: Bluetooth Setup Guide 
(Models G9CX3BT  through G9CX12)

This article describes how to connect your CloudBox G9CX13+ to your Bluetooth Amp or Speaker to begin streaming.

CloudBox G9CX13+: Bluetooth Setup Guide

Troubleshooting Your CloudBox: How to Use the 'Refresh CloudBox' Button

How to Use the 'Refresh CloudBox' Button

Synchronize audio between your CloudBox and L Squared device

Integrating Pandora CloudCover with L Squared Digital Signage

A step-by-step guide on getting your Nuvo Speaker System to play music from a CloudBox, phone, tablet, or computer.

Nuvo Speaker System - Streaming Through a CloudBox

This article will help troubleshoot if you are running into audio issues like static and are using a CloudBox.

Troubleshooting Audio Issues with a CloudBox

A simple guide to setting up the Edifier D12 speaker, with a quick review of features, sound quality, and user-friendly tips.

Edifier D12 Speaker Setup & Review (Video Walkthrough)

Suraj

Guides for Installation and Configuration of the CloudBox

CloudBox

This article describes how to stream Pandora CloudCover in your browser using Tune.

How to Stream from a Browser

This article describes how to change stations in a browser, when you have multiple zones for a location.

How to Remotely Change Stations with Multiple Zones

This walks through how to combine multiple stations together to create a Mix Station, simply from doing a search.

Create a Mix Station from Search or using Filters

Discover the Convenience of Auto Login URLs with Pandora CloudCover. Simplify access and streamline on-boarding

What is an Auto Login URL?

Create a autologin URL to automatically play music from a Browser.

How to Create an Auto-Login URL

This article describes what to do when you see a blinking or flashing play button in your browser.

Autologin - Blinking Play Button

How to AutoPlay with the Auto Login URL - Firefox

In order to stream music from tune.cloudcovermusic.com, you must change these settings in Safari.

Streaming with Safari - Allow Auto-Play

Resetting Browser Cookies and Cache

This article describes steps to troubleshoot the message, "There was an issue changing the station"

Troubleshooting the Message: There was an issue changing the station

Articles on device configuration and troubleshooting for web browser

Browser

Use our mobile app to stream and control your music.

Mobile App Functionality

Pair your streaming device with Bluetooth-enabled speakers to play Pandora CloudCover over Bluetooth.

Setting Up Bluetooth Speakers

Guided Access, also known as Kiosk Mode, allows you to limit a device to one app for locations that want a dedicated streaming device.

Setting Up "Guided Access" for iOS App

This article describes how to enable the Pandora CloudCover App to play while the Amazon Fire Tablet screen is locked.

Amazon Fire: Playing Music with the Screen locked

Stuart Larking

Articles on streaming from our mobile app

Mobile 

A guide on streaming CloudCover music using Sonos speakers

Streaming through Sonos Speakers

Streaming Music via Sonos Desktop application setup for Mac

Sonos Connection Settings - Network, Firewall Configuration Settings

This article describes how to set up music schedules in Sonos using the Alarms feature within the Sonos App.

Using Dayparts with Sonos

Sonos: Group and Ungroup Rooms

This article will walk you through reauthorizing Pandora CloudCover in Sonos if you are not able to connect.

Unable to connect to Pandora CloudCover when using Sonos

Reduce wireless interference when streaming on Sonos with Pandora CloudCover

Audio Dropouts when using Pandora CloudCover on Sonos

A quick tutorial on how to remove a music service from your Sonos account.

Sonos: How to remove a Music Service

Sonos - What is the Loudness EQ Setting?

Alternative ways to stream Pandora CloudCover to Sonos speakers

Sonos - How to Reauthorize Pandora CloudCover

How to control Sonos Remotely from Pandora Cloudcover Web Browser / Pandora Cloudcover App

Rob Hernandez

Helpful articles on streaming from Sonos. 

Sonos

This article describes how to resolve an app related issue after restoring from iCloud backup

iOS app Mobile Player issue after restoring from iCloud backup

Audio Ducking allows any location to easily control their overhead music and demo in-store Bluetooth speakers.

How to use Audio Ducking

Having trouble with your password? Just follow these easy steps to reset it.

How to Find or Reset your Password

Cindy Sithi-Amnuai

Articles on device configuration and troubleshooting for mobile, browser, and CloudBox.

Miscellaneous

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