Cloud Cover Music

Dustin

Patricia Rains

Stuart Larking

Easy steps for setting up and troubleshooting on all of your devices.

Installation & Configuration

Troubleshoot CloudBox Music Playback: Device Status, LED Indicators, & Streaming Tips for Mobile & Web Users

Troubleshooting Guide: Why Your Selected Music Isn't Playing

Can't Log In? Helpful Advice for Resolving Login Problems

Troubleshooting Login Difficulties

Articles on device configuration and troubleshooting for mobile, browser, and CloudBox.

Device Configuration and Troubleshooting

This article describes how to stream Cloud Cover Music in your browser using Tune.

How to Stream from a Browser

This article describes how to change stations in a browser, when you have multiple zones for a location.

How to Remotely Change Stations with Multiple Zones

This walks through how to combine multiple stations together to create a Mix Station, simply from doing a search.

Create a Mix Station from Search or using Filters

Discover the Convenience of Auto-Login URLs with Cloud Cover Music. Simplify access and streamline on-boarding

What is an Auto-Login URL?

Create a autologin URL to automatically play music from a Browser.

How to Create an Auto-Login URL

In order to stream music from tune.cloudcovermusic.com, you must change these settings in Safari.

Streaming with Safari - Allow Auto-Play

Resetting Browser Cookies and Cache

Articles on device configuration and troubleshooting for web browser

Browser

Use our mobile app to stream and control your music.

Mobile App Functionality

Pair your streaming device with Bluetooth-enabled speakers to play Cloud Cover Music over Bluetooth.

Setting Up Bluetooth Speakers

Guided Access, also known as Kiosk Mode, allows you to limit a device to one app for locations that want a dedicated streaming device.

Setting Up "Guided Access" for iOS App

This article describes how to enable the Cloud Cover Music App to play while the Amazon Fire Tablet screen is locked.

Amazon Fire: Playing Music with the Screen locked

Articles on streaming from our mobile app

Mobile App

If you are having any issues with your CloudBox, go through these troubleshooting steps to help address them.

Troubleshooting your CloudBox

This article provides troubleshooting steps for resolving issues related to changing your Cloud Cover Music station

Troubleshooting: Cannot Change Station

This article outlines the process of resetting or rebooting your CloudBox as an effective troubleshooting method

How to: Power Cycle your CloudBox

Example diagram to show the CloudBox setup with an amp, router, and power.

CloudBox Setup Diagram

A manual to get your CloudBox from Cloud Cover Music streaming music for your business in just a few easy steps.

CloudBox: Setup Guide

Discover various methods for effortlessly connecting your CloudBox to your WiFi network

Cloudbox - WiFi Setup - iOS, Android, Amazon Fire, Manual Setup (Requires HDMI Monitor & Mouse)

This article describes how to set up your Cloud Cover Music CloudBox up with Wifi.

CloudBox: Setting up Wifi

You can easily set up your CloudBox with a static IP address in a few easy steps.

CloudBox: Setting Up a Static IP Address

Diagnosing CloudBox issues using the Cloud logo LED on top of the CloudBox

Troubleshooting the CloudBox: LED Status Lights

This article describes what prefetch mode is and how to set it up on your CloudBox

CloudBox: Prefetch Mode

This article describes the difference in Audio Connectors when using Cloud Cover Music's CloudBox.

CloudBox: Audio Connectors

This article describes how to connect your Cloud Cover Music CloudBox G9CX13+ to your Bluetooth Amp or Speaker to begin streaming.

CloudBox G9CX13+: Bluetooth Setup Guide

This article describes how to connect your Cloud Cover Music CloudBox to your Bluetooth Amp or Speaker to begin streaming.

CloudBox: Bluetooth Setup Guide

Troubleshooting Your CloudBox: How to Use the 'Refresh CloudBox' Button

How to Use the 'Refresh CloudBox' Button

Suraj Busari

Guides for Installation and Configuration of the CloudBox

CloudBox: Installation & Configuration

A guide on streaming Cloud Cover Music using Sonos speakers

Streaming through Sonos Speakers

Sonos Connection Settings - Network, Firewall Configuration Settings

This article describes how to set up music schedules in Sonos using the Alarms feature within the Sonos App.

Using Dayparts with Sonos

Sonos: Group and Ungroup Rooms

This article will walk you through reauthorizing Cloud Cover Music in Sonos if you are not able to connect.

Unable to connect to Cloud Cover Music when using Sonos

Reduce wireless interference when streaming on Sonos with Cloud Cover Music

Audio Dropouts when using Cloud Cover on Sonos

A quick tutorial on how to remove a music service from your Sonos account.

Sonos: How to remove a Music Service

Sonos - What is the Loudness EQ Setting?

Alternative ways to stream Cloud Cover Music to Sonos speakers

Rob Hernandez

Helpful articles on streaming from Sonos. 

Sonos

Audio Ducking allows any location to easily control their overhead music and demo in-store Bluetooth speakers.

How to use Audio Ducking

Cindy Sithi-Amnuai

Articles on device configuration on the audio ducking feature

Audio Ducking

Configure your Firewall and proxy settings to allow Cloud Cover Music to stream over your network.

Firewall, Proxy and Content Filter Configurations

Learn How to Test Network Configuration for Your CloudBox with our Simple Guide

Network Configuration Tests

Comprehensive Setup and Troubleshooting Guide for Technicians - Unlock Solutions and Tips!

CloudBox Guide for Technicians

This article describes how to troubleshoot using Open PC command or Mac terminal prompt

Network Testing - How to Open PC Command or Mac Terminal Prompt

This article describes how to resolve an app related issue after restoring from iCloud backup

Device Configuration and Troubleshooting

Network Configuration & Troubleshooting