Crossfade creates smoother transitions between songs by overlapping the end of one track with the beginning of the next. This eliminates the silence between tracks and helps maintain a consistent, polished listening experience in your space.
How Crossfade Works
When Crossfade is enabled:
The current song fades out as the next song fades in
Transitions happen automatically between songs
Scheduled messages and announcements are not affected
How to Enable Crossfade from the Dashboard
Go to the Zones dashboard
Select one or more zones
Click the Crossfade button
Select or enter a crossfade duration as desired
Player compatibility
Crossfade settings apply to music played on a CloudBox or mobile device.
Using Sonos? Crossfade is managed separately in the Sonos app.
Crossfade is not yet supported in the web player.
How to Enable Crossfade on mobile devices
Start playing music on your mobile device
Open the Now Playing screen
Tap the infinity (∞) icon
Turn Crossfade on
Adjust the Crossfade duration as desired
Important Notes & Limitations
Crossfade is currently available on CloudBox, Apple (iOS), Android, Amazon, and Sonos devices (see how to enable enable crossfade on Sonos)
Crossfade is not availalbe in the web player.
Troubleshooting
If you don’t see the infinity (∞) icon in the mobile app, make sure your mobile app is updated to the latest version
Still need help? Reach out to our support team and we’ll be happy to assist.


