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Tune Only Plays One Song

This article helps explain why Tune would only play one song and then stop.

Patricia Rains avatar
Written by Patricia Rains
Updated over 2 weeks ago

If you are trying to stream in a computer browser, but only one song plays, this typically means you are already streaming with another device, mainly the CloudBox. Each location can only stream on one device at a time, so if the CloudBox is streaming, your browser will not continue to stream.

The CloudBox is most likely set up and streaming already. Here is what a CloudBox looks like:

Try turning up the volume on the account, and making sure the music is not paused or on a Daypart. Take a look at your audio system as well, and make sure the volume is up, and everything is powered on and plugged in.

If you do not want to stream with the CloudBox you will need to unplug it from power. You can then continuously stream in your browser.

If you need to troubleshoot a CloudBox issue you can start here or reach out to our Support Team!

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