Note: This guide is for those who cannot use our Cloud Cover Music Set up app, or need to manually configure a connect your CloudBox to Wifi. For more about the set up app, please go here:

To start, confirm your CloudBox model. Locate the white sticker on the top of the unit and check the model code. If it’s a G9Y4 or G9CX13 through G9CX21, this guide applies. If not, select your CloudBox model below to view the WiFi setup instructions.

2. Next, plug the HDMI cable into the CloudBox and the monitor.

If you are using a TRRS cable provided with the CloudBox, connect the 3.5mm input to the CloudBox and the red, white and yellow inputs into corresponding plugs on the monitor.

4. Select Network and Internet

5. Select your wireless network

6. Enter your network information

The CloudBox REQUIRES a secure password protected network to connect

7. Select Connect
8. Right-click the mouse until you return to the main menu
9. Select the Cloud Cover Music App

10. Look for album art to confirm music begins streaming.

11. Once the CloudBox is connected to the Wifi, you can install it anywhere in your business.

Wireless Authentication

CloudBoxes support the following wireless authentication:

Please note: Wired ethernet connections are more reliable than wifi, therefore we would recommend wired over wifi. In the case of power failure the Cloudbox will save the SSID/Password for your network and automatically reconnect when power is returned.