Resetting Browser Cookies and Cache

Safari

Clear the Cookies and Cache

1. Open Safari

2. In the menu bar (top left of your screen) click History

3. At the bottom of the menu, choose Clear History…

4. Use the drop-down menu to select All History

5. One last time, click Clear History

6. Along with clearing your Safari history, this also clears your cookies and cache

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Firefox

Clear the Cookies and Cache

1. Click the menu button and select Preferences.

2. Select the Privacy & Security panel.

3. In the Cookies and Site Data section, click Clear Data….

4. Confirm Cookies and Site Data is checked

5. Confirm Cached Web Content check marked, click the Clear button.

6. Close the about:preferences page. Any changes you've made will automatically be saved.

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Chrome

In Chrome

1. On your computer, open Chrome

2. At the top left, click Chrome .

3. Click Preferences

4. Click Privacy and Security

5. Select Clear Browsing Data

6. Select Time Range All

7. You can deselect Browsing history if you like

8. Click Clear Data