Note: This guide is intended for customers who can’t use the Cloud Cover Music Setup app, or who need to manually configure network settings (such as a static IP) when connecting a CloudBox to Wi-Fi. If you’re using the setup app instead, view the app setup guide here:
First, confirm your CloudBox model. Locate the white sticker on the top of the unit and check the model code. If it’s PCCY5 (latest model). If not, select your CloudBox model below to view the WiFi setup instructions.
Model | Description | Release Date |
Latest model | 2026 - Current | |
Previous-generation model | 2022 - 2026 | |
Legacy G9CX later revisions | 2020 - 2022 | |
Early G9CX hardware | 2016 - 2020 |
What You Need
CloudBox
Power Adapter
USB Mouse
HDMI cable
Computer Monitor with HDMI input
Getting Started
Plug your mouse into the USB port on the CloudBox located on the side of the unit.
Next, plug the HDMI cable into the CloudBox and the monitor.
On boot-up, the Pandora CloudCover screen will appear on the monitor.
4. Right-click the mouse anywhere on the screen to exit out of the Cloud Cover Music screen and open the main menu for the CloudBox.
Setting Up Wifi
1. From the main menu, use the mouse to click Settings
2. Select Network & Internet
3. Select your wireless network
4. Enter your network information
The Cloudbox REQUIRES a secure password protected network to connect
5. Select Done
6. Right-click the mouse until you return to the main menu
7. Select the Pandora CloudCover App
8. Look for album art to confirm music begins streaming.
10. Once the CloudBox is connected to the Wifi, you can move the CloudBox to anywhere in your business.
Please note: A wired Ethernet connection is more reliable than WiFi, so we recommend Ethernet whenever possible. If power is lost, the CloudBox will save your network SSID and password and automatically reconnect when power is restored. Also, if you plug in an Ethernet cable, the CloudBox will default to Ethernet even if WiFi is already configured.