Pandora CloudCover

Discover Tune: Your control center for music & message management at Pandora CloudCover - simplified, insightful, and efficient

Introducing Tune: Your Account Management Dashboard

Enjoy hundreds of new stations and create your own based on any artist or song

Guide to Pandora Radio

This article describes how to get started with our feature, Pandora Radio.

Admin's Guide to Setting up Pandora Radio

Patricia Rains

Dustin

Bryan Lipson

Explore our Account Control Hub: Manage settings, music, and messaging.

Using Tune

Learn how to control your music remotely with ease using our browser-based web application (Tune).

How to: Remote Control the Music in a Web Browser

Tailor the Music Selection for Your Business Locations while Maintaining Brand Consistency. Enhance Customer Experience and Productivity.

What Is Company Selections? Personalizing Your Brand's Music Selection

This articles describes how to use and implement approved stations, mixes, and Dayparts with Company Selections.

How to: Use Company Selections

With dayparting you can schedule music for your business by time and day of the week to run automatically on any device.

How to: Create a Daypart (a.k.a Schedule)

This article describes how to manage music for multiple locations using your Admin username, available on Manage and Messaging plans.

How to: Manage Music for Multiple Locations

Control the music on your CloudBox using a browser or the Pandora CloudCover mobile app

How to: Control your CloudBox

Permanent song removal allows you to remove any songs that have recently streamed so that they are never played at your business again.

How to: Remove Songs from Rotation

You can combine multiple stations together to create a Mix Station. Increase music variety and time between repeated songs in your business.

How to: Create a Mix Station

Create a URL to automatically play music from a Browser.

Set up an Auto-Login URL

This article describes Pandora CloudCover's ratings categories and rating system.

Pandora CloudCover Content Rating System

Articles on how to setup and customize your music

Managing Music

Customize music with locations and zones. Learn how to add locations and zones

Understanding Locations and Zones

Learn how to easily remove a location from your Pandora CloudCover account with the assistance of our dedicated Support team

How to: Remove a Location

This article describes how to add a Zone to your Pandora CloudCover account.

How to: Add a Zone

This article describes how to delete or remove a zone from your Pandora CloudCover account.

How to: Remove a Zone

This article describes how create and use regions for your multiple locations in Pandora CloudCover.

How to Add and Use Regions

The Pandora CloudCover 'Manage' and 'Messaging' plans can limit the locations and users that are able to control your in-store music

Limiting Who Controls the Music

Customize Pandora CloudCover user permissions for streamlined control and a tailored music experience. Learn more in our guide

Customizing User Permissions: Your Key to Account Control

Discover the ultimate guide to account management, settings, regions, and user control in our comprehensive collection of articles

Managing Locations, Zones, Admins, & User Permissions

Learn how targeted in-store messaging campaigns can supercharge sales and enhance the retail experience with Pandora CloudCover

Messaging: A Comprehensive Overview

Guidelines on creating and uploading custom messages

How to: Upload Your Own Custom Messages

Request a message from our professional studio.

How to: Request a Message

Messaging Service - Examples

This article explains how to manage Message Presets for multiple locations

Assigning Message Presets to Multiple Locations

This article describes how to duplicate a Message Schedule in Tune.

How to Duplicate a Message Schedule

Message presets allow you to combine your messages in unique ways and select them to play at varying frequencies.

How to: Create a Message Preset

This article describes how to use Pandora CloudCover's Message Schedule feature in Tune.

How to: Create a Scheduled Message

This is for using the phone app, 'Voice Record Pro' to record messages, then upload to Tune.

Using Voice Record Pro to Create Messages

Message scheduling and features with Pandora CloudCover.

Message Scheduling Features

This article describes how to choose the frequency in which to play your messages using Pandora CloudCover.