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Expanded Time Zone Support for the U.S. and Canada

New time zone settings took effect November 5, 2026

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Written by Bryan Lipson

We've expanded our time zone support to better accommodate locations throughout the United States and Canada, including communities with unique daylight saving time rules. This includes more precise options for areas such as Tell City, Indiana and Menominee, Michigan, as well as updated year-round time zones for Vancouver, British Columbia and Edmonton, Alberta.

This update helps ensure that music dayparting, scheduled messages, and reporting reflect each location's local time accurately going forward.

What's New?

Our time zone selector now includes:

  • More regional options: Expanded coverage for U.S. and Canadian cities and regions with unique time zone rules.

  • Year-round time zones: Support for regions that maintain the same time throughout the year rather than changing clocks seasonally.

  • More precise selections: Additional city-specific options for areas where daylight saving time rules may differ from neighboring regions.

How to Select Your Time Zone

  1. Open the time zone settings for your location.

  2. Choose the appropriate time zone from the dropdown. Common U.S. and Canadian time zones are listed first.

  3. Click Show more timezones to see additional regional and city-specific options.

  4. Select the option that best matches your location and save your changes.

Tip: Select your time zone based on your location, not just its current time. Two regions may share the same local time today but follow different daylight saving time rules throughout the year.

What If My Scheduled Content Is Playing at the Wrong Time?

Most customers won't need to make any changes following this update.

However, if you previously adjusted your time zone or schedules to compensate for daylight saving time differences, you may need to reverse those adjustments.

If your music dayparts or scheduled messages are playing at the wrong time:

  1. Verify that your location has the correct time zone selected.

  2. Review any manual adjustments you've made to your schedules or time zone settings.

  3. Refresh your browser or restart your CloudBox to ensure it's using the latest settings.

If you're still experiencing timing issues, please contact our Support team. We're happy to help review your location's configuration.

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