You choose how often the messages are going to play. Messages play in-between songs. We use 3-3.5 minutes as the average song length. You choose how many songs to play before a message is heard so that every person in your business has the chance to hear them during their visit.

When you select the message frequency in Tune, this is asking for the number of songs that play between each message.

Please see these articles to create a message and message preset.