All systems are operational
Our services are currently operational and running smoothly. You can continue to enjoy uninterrupted access to our platform.
2024-02-28 04:55pm PST
Service Restored on Sonos
Sonos has resolved the issue that prevented Pandora CloudCover from appearing as a music service in the Sonos app. If Pandora CloudCover is still not visible on your Sonos system, please check for software updates in the Sonos app. It's possible you won't find any new updates; however, this action will trigger the app to refresh its cache, which should clear up the problem.
How to Check for updates on Sonos:
iOS or Android
From the Settings tab, tap System > System Updates > Check for Updates.
Mac or PC
From the Sonos menu (Mac), or Manage menu (PC), select Check for Updates.
2024-02-28 02:30pm PST
Sonos is actively working to restore full functionality to our app services. Initially, we reported the outage would not impact existing CloudCover installations on Sonos devices. However, we have noticed some instances of service disruption.
To navigate around this disruption efficiently, we suggest streaming Pandora CloudCover from our website, tune.cloudcovermusic.com, or mobile app. You can then seamlessly connect to your Sonos system using Apple AirPlay. For detailed instructions on connecting to your Sonos system via AirPlay, please consult this guide.
2024-02-28 11:20am PST
Investigating: Sonos is experiencing intermittent outages
Sonos has reported that several apps and services, including CloudCover, may not appear in search results and therefore cannot be installed by Sonos users. Our team is actively coordinating with Sonos and will update this status page once their services are fully restored. We appreciate your patience and apologize for any inconvenience caused.
Existing CloudCover installations on Sonos devices remain unaffected and should continue to play as normal.
All other systems are fully operational
If you need assistance or have questions, we encourage you to explore our Installation & Configuration page for in-depth troubleshooting tips. Additionally, for swift and effective assistance with any issues you may encounter, detailed instructions on reaching our support team are available in our Support Information article.