We're sorry to hear you want to cancel your account! If you are experiencing technical difficulties, please feel free to chat or speak with us to resolve the issue. 

If you still wish to cancel your account, please follow these steps: 

  1. Log in to your account at https://tune.cloudcovermusic.com/#/login
  2. Click on 'Account' at the top of the screen
  3. Click on the Account>Billing tab in the left navigation menu
  4. Click on the red Cancel button.
  5. Enter reason for Cancellation and submit your request. You will receive email confirmation within 24 hours that your subscription has been cancelled.  

You can reactivate your account at any time by logging in with your username and password. You will go through a short reactivation form, then you can start streaming again

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